Testimonials

Thanks to all of my clients who took the time to share their experiences! It means so much to me and my business.


A Realtor with Something Extra

“We will never forget the afternoon that Gerri called with word of a brand-new listing. It was around 2 pm on a Friday. “This just listed two hours ago,” she said. “No one has seen it yet. I think it might be what you’ve been looking for.” Within minutes she had emailed photos and specs of the house. It looked very promising. Gerri got us a showing that very day. By 5 pm we were in the house. The location, the style, the room to grow – it was better than we could have hoped. By 6 pm we’d put in an offer. And by the following Saturday afternoon, thanks to Gerri’s extra efforts, we had a ratified contract.

“We know from experience that finding a home in this competitive market takes every edge you can get. First and foremost, you’ve got to work with a realtor who can offer something extra. Patience, a positive attitude, experience and smarts – those are good for starters. But we wanted more. We wanted a realtor who would regularly keep in touch by phone and email. We wanted someone who was a firm and accomplished negotiator. Above all else, we wanted a realtor who had the drive and motivation to make our search a top priority. We found all that in Gerri. And thanks to her, we found our new home as well.”

 

– Coy Barefoot and Alison Bell

Five Stars

“Gerri deserves five stars in all categories of the realty process. She was professional, informed, responsive and, importantly, calm and patient! She also helped me negotiate a terrific deal in the purchase of my home. She is thoroughly decent, hardworking and expert at her job. Thanks, Gerri.”

 

– Stacey Coates

Above and Beyond

“I was in a different city from where the house was located that I was selling. Gerri did so many things above and beyond her duties as an agent. This saved me many trips. This was a very frustrating sale at times and Gerri was always professional and calm and guided me through to the right  decisions. I trusted her judgment totally. Would definitely use Gerri again and recommend her to others.”

 – Dee Hux

Honest & Talented

“Gerri is an honest and very talented agent. She is exceptionally talented and is available to her clients at all time and was very responsive to all of our questions and needs. She walked us through the sale of our property and always took the time to answer our questions and explain exactly where we were in the process of the transaction. I couldn’t be any more pleased!!”

Paula F Clark – Earlysville Va.

Helped Me Better Understand the Buying and Selling Process

“After my first conversation with Gerri I felt she had a good sense of what I was looking for as I searched for a house. She showed me a variety of houses, worked around my work schedule, and helped me better understand the buying and selling process. Gerri helped make my move to the area much easier than I had anticipated. With Gerri’s help, I found a great house that perfectly suits my needs.”

 

– Clare Keiser

Got the Deal Done

“Gerri was extremely helpful in every step of the process of buying our place. She met with the various inspectors in those cases when I couldn’t be present. She ran interference with the sellers, who could be really difficult at times. She stuck with us for the nearly 9 months it took to get the deal done. We enjoyed working with her.”

Efficient Communicator

“Gerri made the farm sale go more smoothly than I ever could have imagined. I know it is not particularly easy to work with a divorced couple, but efficient communication did the trick.”

 

– Margaret Woods

We Could Trust Gerri and Her Judgement In Every Way

“A sequel to our previous testimonial when selling our home, we loved our experience with Gerri so much that we asked her to go above and beyond and help us find a new home in a completely different market! Once again, we knew we could trust Gerri and her judgement in every way. We’re so fortunate to have had Gerri by our side and would not recommend anyone else, ever. If you don’t choose Gerri as your realtor, I would hate to know she was on the opposite end of the process!”

Paul & Miranda – Gordonsville, VA

The Gem We’ll Recommend

“My wife and I didn’t know where to begin when selling our first home in 2017, and after meeting Gerri knew we had someone who could not only help us, but who understood the market extremely well. Always by our side, we never had to question that Gerri was working with us and no one else. Trust is  hard to find in business, but we could trust Gerri from the outset. We loved our experience with Gerri so much, we asked her a favor…help us find another home in a totally different market! The experience was more than we could have hoped for. We’re so thrilled to have found a friend in Gerri in the process – she truly took the time to know our needs, lead us in the right direction and have our back. We NEVER had to question her recommendations or concerns throughout the process. If ever we have a need in the future, or know someone who does, for a true realtor – Gerri’s the gem we’ll recommend every single time!!”

Reached Out to Us After the Sale

“Gerri was great and she really knows real estate. She helped us focus our search. She was very open with communication. She has reached out to us after the sale too.”

Helped Make Our Dream Come True

“We thought our opportunity to buy property in rural Albemarle County had passed, but Gerri helped us make our dream come true!”

 

– Mike & Amy Hill

Attended to Every Detail

“I thought I had built my last house. But, circumstances change. They did in my case. And, I had to sell my beautiful home. I would have to undergo the dreaded process of choosing a realtor! I received a postcard announcing the sale of a property in the area. I noted the realtor had a Web site. I went to my computer and typed in the address. Wow! It was very impressive. I decide to call and schedule an appointment. When I met Gerri I knew immediately that I had chosen the right person to market my home. She took charge and attended to every detail from start to finish. She kept me informed and always acted in my best interest. In addition to being a good Realtor Gerri is a good friend.”

 

– E. Larry Chapman

Dotted the i’s and Crossed the t’s

“Gerri was recommended to me by a realtor friend and I liked her the moment I met her; she’s the kind of person you feel like you’ve known your whole life. I was interested in a HUD home and needed someone who not only understood the process but had the appropriate paperwork in place to allow for bidding. Daily, Gerri would increase my bid by increments and daily we would be turned down until finally, three weeks into the process, HUD accepted our price. Next came a rush of paperwork and Gerri made sure that everything was filled out- all the i’s dotted and all the t’s crossed, just like HUD likes. If you are entering the housing market, I can’t recommend Gerri enough. She was able to calm the nerves of this new-home buyer and see me to a successful finish.”

 

– Kate Phillips

Very Kind and Knowledgeable

“Gerri was wonderful to work with. Very kind and knowledgeable person.”

– Rachel

Knew Charlottesville and the Surrounding Areas

“Shopping for a house from eleven hundred miles away can be a daunting task but Gerri was great. She knew Charlottesville and the surrounding areas very well and knew a lot about houses from just knowing the neighborhood. She knew which houses were close to major roads or too far from town, didn’t have large enough yards for our dog, etc. without us having to go out to each one ourselves. She worked hard and spent a lot of time with us to find us the right house. We would definitely use her again!”

 

– Sarah and Steven Newman

Great Deal of Integrity

“Gerri Russell just handled the sale of a house for us. She did a marvelous job in pricing and guiding us through the entire process. With her help we actually sold for a little higher than our asking price. She is a professional with a great deal of integrity. I highly recommend her both as a  selling agent or as a buyers agent she will take very good care of you.”

Found the Home that Fit Me Best

“Gerri did an excellent job finding the home that fit me best! She found me many houses to see in the area i was looking and new the area well. She answered all questions I had and sent me all documents for the property that I purchased. I got the property for the price i want due to her great negotiation skills, she knew what she was talking about. All in all it was a great experience working with Gerri to find a home and i couldn’t be happier with my purchase and my choice in a realtor.”

An Asset

“Gerri was amazing! Being out of town, I felt helpless at times. Gerri went above and beyond to help resolve all issues. This saved me many trips. She is definitely an asset to your company.”

Professional and Knowledgeable

“We were transferred to Virginia from Texas a little over two years ago. In seeking an agent to show us around, I found Roy Wheeler and Assoc. web-page. I met Gerri Russell upon my arrival and she had everything I had asked for and a plan of attack all lined out. She devoted all of her time and efforts to us in locating exactly what we wanted. Through previous discussions she knew what we were looking for and between what we had located on the internet and through her local knowledge, it was all mapped out. Needless to say, we signed a contract after a week of looking! We still stay in touch today and enjoy a friendly rapport. We would highly recommend Gerri for her professionalism and knowledge.”

 

– Gary and Ingrid Sherwood

Took the Time to Help Us

“Gerri was very patient and understanding as we searched for our new home. She is knowledgeable about the area and took the time to help us find the right place.”

 

– Patience

Steadfast Service

“Gerri was more than excellent – her steadfast service, willing attitude, level headed advice, and perseverance made her outstanding! We so appreciated her sticking with us as our needs changed and our needs evolved. She helped us work through what was important to use and we found a house we love!”

 

– Martha and Ted Coates

Driven by Customer’s Goals and Needs

“Gerri is down to earth and easy to communicate with. She listens and is driven by her customers goals and needs. Gerri has made this home buying experience a stress free wonderful experience.”

Always had My Best Interest in Mind

“Gerri Russel came highly recommended to me and I was not disappointed. Her knowledge of real estate, her ability to listen, her patience and her continual follow-up was phenomenal. She always had my best interest in mind rather than just trying to make a sale. In my mind, she deserves the highest recommendation possible.”

 

– Stephen E O’Grady, DVM

Responsive During the Whole Process

“Gerri was very responsive during the whole process and was able to re-assure us during the closing process. We strongly recommend her to friends.”

 

– Brian and Delphine

Responsive to All Our Concerns

“Gerri is fantastic! She listens well and gives solid advice. She was responsive to all our concerns and took an active role with both the house sale and the purchase.”

 

– Laurelyn Pratt

Market Knowledge Next to None

“Gerri is an absolute GEM, and a real asset to both Roy Wheeler, and her clients. Her market knowledge was next to none; anticipating every twist and turn without fail. No hesitation in calling her again!”

 

– Paul and Miranda

Understood Our Needs

“We met Gerri about 13 years ago and found her to be very personable and able to understand our needs, even when we were quite unsure as to what those needs were. We have since purchased two homes through her services, and will not hesitate to use her again, should the occasion arise again. We recommend her strongly to everyone.”

Wonderful Transaction

“This was a wonderful transaction! All parties worked well.”

 

– Joan Archer

Reliable and Honest

“Gerri Russell did an unbelievable job in handling the sale of my home. From the time she received the listing for the property and all the way through closing she was always readily available to address any questions that I had. She is truly loyal and always provided very detailed and reliable advice. From the outset she promptly began the process of advertising the property via all of the regular real estate channels and beyond with direct mailings and other forms of media. The detailed and highly professional brochures available were superior and always available to individuals and agents showing the home. During the listing period she kept me well informed regarding the real estate market conditions which proved to be critical in selling my home at the right time. Gerri assisted with the coordination of all of the details such as the home inspection and appraisal required in order to finalize the sale. Gerri is truly a strong and very reliable and honest real estate professional and can be counted on to do the best job possible in order to sell your home.”

 

– Sidney Duck

Really Knew the Area

“First of all, Gerri is the bravest Realtor ever. She took me out in a blizzard because I am from out of town and we went everywhere! I love her personality and she really knows the area. I felt immediately comfortable with her and will surely use her as I make my move to Charlottesville! PS she is an excellent driver-I am a terrified passenger and was not nervous at all even in terrible conditions.”

Prompt, Intelligent

“Gerri communicated with prompt intelligent info.”

– Stacey

There for Us

“My experience with Gerri was great! I just bought my first home and the process was all new to me and my fiancé. But Gerri was there the whole time to walk us through. She was great at answering my questions and getting us to the end still happy and excited about our new home!”